Please use the following procedure when requesting support.
Support can be requested by email or by phone.
By email
All requests by email should be sent to support@ekovista.com only from the contact or contacts registered on the account. When the request is received, a support ticket will automatically be generated for that request with an assigned number. We will make every effort resolve the problem within 24 hours.
By phone
To make a request by phone please call our toll free number 888-443-8892 and select option 2 for support. Requests can only be made by the account holder or by an approved contact listed on the account. The technician will then generate a support ticket for your request. We will make every effort resolve the problem within 24 hours.
