Frequently Asked Questions

Simple answers to your important questions

Answers to Common Questions

Can't find the answer you need? Please contact us and we will be happy to help!

General Information

Below are a few answers to question about Ekovista in general.

Ekovista.com has been in business since 1999.
Ekovista.com offers 30 day money back guarantee on all hosting products.
Ekovista.com offers a 10 day free trial on our bronze hosting product.
Hosting services are generally setup witin 15 minutes.

We accept Visa, Mastercard, American Express, Discover PayPal and Check. Simply log into your account and select my invoices, then select the invoice to pay. You may view your invoice, print your invoice or select the invoice to pay online with a credit card..

To access your account at anytime, simply click on the Client Log In link located on the top right portion of our website. You need to have your log in email address and password that was provided to you when your account was setup. If you do not have your log in, click on the forgot your password link, and enter your email address used to create the account, your password will be emailed to you.
Yes. Changes can be made to your user profile. Once logged in you will be able to make changes to your account information.
You can reach us via telephone 888-443-8892, or by completing our support ticket form.

Web Hosting

You can introduce the category and tell your users about it here

Our servers run Apache Web server over Linux (UNIX).
No, you will need to contact your local Internet Service Provider (ISP) for broadband services to the Internet.
Yes, we offer 24 x 7 x 365 always-on support via phone or by email.
Simply access Ekovista.com's Support Ticket system. Your ticket will then be submitted to our support department. One of our support personnel will respond to your request. You will be able to view the progress of your ticket once logged in your account.

Yes, we do offer web site development services. Click here to see our packages. Click here to view our portfolio. Please contact us for more information.

We offer variouis online store solutions. These Ecommerce solutions are a browser-based storefront and catalog development tool that integrates cataloging, product maintenance, category management, shopping basket, order and credit card processing. Includes a series of modules that can be field-upgraded to provide new functionality without any changes to the core system.
If you add the SSL feature when customizing any of the hosting plans, you can have free access to our secure server running SSL (secure socket layer). This allows users of your site to submit credit card information with confidence, knowing that it is being transmitted safely and securely through the Internet. Click here to view the SSL pricing.
Yes click here to view iour knowledgebase.